Today, the rising cost pressure, growing energy costs and increasingly stringent environmental regulations in all industries make it even more important, that industrial plants operate at highest productivity and efficiency levels, without unnecessary production downtimes. We are focused to reduce your direct maintenance costs, improve the reliability of your equipment and increase your profit.
You can count on FerroECOBlast Europe to provide ongoing service and support of your surface treatment equipment throughout its life cycle and beyond. Our objective is to maintain the long term relationship and to become a trustworthy partner when support for different reasons is needed to solve a problem or other issues.
Our Support Services
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| Spare Parts and Equipment Sales
Sales of spare parts and equipment for personal protection. |
24/7 Telephone Support
Fast and efficient telephone support and visits on demand. |
Training and Consulting
Professional education and training of clients' personnel. |
On-Site Repairs and Maintenance
Regular maintenance and repairs for your equipment. |
Long-Term Benefits of Partnering with FerroECOBlast
- Enhanced Solutions: We develop new solutions as your business grows.
- Reliable After-Sales Service: 24/7 global support with spare parts always in stock.
- Global Field Service: On-site support available within a 500km range of our facilities.
- 24-Hour Service: Support available anywhere in the world with an internet connection.
Frequently Asked Questions
What kind of support do you offer after purchasing equipment?
We offer comprehensive support including training, troubleshooting, spare parts supply, and regular maintenance. Our technical team is available for consultations, and we also offer 24-hour online support with remote assistance in case of urgent issues.
How can I contact your support team?
You can contact our support team via email at service@ferrocrtalic.com or fill out the form below.
Do you provide training for new equipment?
Yes, we provide comprehensive training for all new equipment, either at our facilities or onsite at your location. Our team will train your staff on proper usage, maintenance, and troubleshooting of the equipment.
Why is the blast jet not even?
An uneven blast jet could be caused by:
- Worn-out blast nozzle
- Incorrect dosage valve adjustment
- Poor quality of abrasive medium
- Blockage in the air supply line
Why is the abrasive medium staying in the cabinet?
This issue may be due to:
- Improper settings of the blast system
- Damaged suction hoses or air leakage
- A clogged filter system or worn-out filters
Why is there so much dust in the cabinet?
Excessive dust can be caused by:
- Worn-out abrasive medium
- Incorrect blast parameters
- Improper ventilation or filtration system
- Clogged or saturated filter cartridges
Why does the machine stop during operation?
The machine may stop due to:
- Wet or greasy abrasive medium
- Clogged air filters
- Humidity in the compressed air supply
- Incorrect system pressure settings
Why is my machine running slowly?
Slow machine operation can occur due to:
- Incorrect blast pressure or flow settings
- Use of inappropriate abrasive medium
- Worn-out nozzle or improper nozzle size
- Blocked air supply or insufficient air pressure
Contact Our Support Team
Any questions?
Don’t hesitate to get in touch! Our team is ready to assist you with your specific surface treatment needs.
